Under the Services Tab, click on 'Hide all Microsoft Services' at the bottom of the window just above the OK button. Uncheck the box labeled 'Load Start Up Items'.ħ. In the System Properties screen, choose 'Selective Start Up'.ĥ. ![]() If the UAC window opens, type in your password and select OK.Ĥ. To place you computer in a Selective Start Up, please follow these steps:ģ. Please disconnect the printer from the computer and follow the instructions below: I recommend performing these steps in 'Selective Startup Mode'. ![]() ![]() I understand that you have tried uninstalling and reinstalling the drivers however, there may have been something in the update that cause a conflict between the scanner driver and another program on your operating system.
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